Key aspects to implementing a digital transformation process in the Armed Forces

Abstract

Technology is here to stay and organizations must adapt to its use and dynamism. This means that organizations must redesign themselves in order to implement a digital transformation process that contributes to the improvement of processes and optimization of resources. However, it is important to clarify that the use of technology is only a means, not an end, and that its use will only be effective if it can be implemented within organizations under a holistic approach through systemic thinking, which contemplates how fundamental basis the mental models of the people who are part of organizations. The armed forces are no exception, and also require adapting to new organizational approaches, which promote a cultural transformation that sustains the digital transformation process over time. Likewise, every transformation process requires the presence of leadership, which accompanies and guides organizations in the decision-making process, throughout the entire transformation journey, and in this way it is possible to involve and generate a commitment to the management of the change. This article describes what digital transformation is, the importance of implementation within the armed forces, as well as key aspects to implement a transformation process appropriately.